Senior Product Designer · Live Payments
Leading product design across web and merchant platforms.
I'm Michael Papanikolaou, a product designer in Sydney working across UX/UI, research and design systems. I started out in industrial design and have spent the last nine years designing digital products.
Industrial design first, digital since 2017. The jump felt smaller than it looks: a stool and a checkout flow both have users, constraints and details that make or break them.
Leading product design across web and merchant platforms.
Redesigned the core made-to-measure platform, from the live garment visualiser to order management.
Led the accounts and returns redesign for a global fashion brand across AU, US and UK. Profile completion up 15%.
Designed the sign-up flow, LLM-powered dashboard and design system alongside the founder.
Redesigned the order-tracking experience across native, web, and messaging.
Shaped the eCommerce experience across AU, US, and UK: product page, BYOB, design system, homepage.
Mobile-first PDP redesign for a key Accent Group client; iconography and responsive scale-up.
Designed the RØDECaster Pro Shows feature for multi-host podcast studios.
Three early-stage product teams across hospitality, CMS, and B2B video.
Native-app order experience for a premium delivery brand: research, personas, and final design.
Designed and made bespoke furniture, exhibited at Din Design Milan and on the Vivid finalist circuit.
Three qualifications across UX, graphic and object design, and industrial design. I learned to make things before I learned to design screens, and it shows in how I work.
Formal grounding in UX/UI process, research, and interface design.
Three years across typography, visual systems and object design.
Materials, manufacturing and form. The training behind the Milan Design Week work.
Four habits I bring to every project.
I'm always happy to talk about interesting projects and opportunities. If the problem is meaty and the team is kind, I'd love to hear about it.
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